Privacy Policy

​Effective Date: August 2025

1. Information We Collect

We may collect the following personal information when you interact with RapidEMC Solutions:

• Name

• Contact information (phone number, email address, mailing address)

• Health-related information provided during consultations or through forms

• Payment and billing details (if applicable)
   

2. How We Use Your Information

We use your personal information to:

• Schedule and confirm appointments

• Provide medical care, including in-person and home visits

• Send important updates via SMS or email (e.g., appointment reminders, urgent alerts, health information)

• Respond to inquiries and requests

• Process billing and payments
   

3. SMS Communication

By providing your phone number and opting in, you agree to receive SMS messages from RapidEMC Solutions. These may include:

• Appointment confirmations and reminders

• Arrival time updates for home visits

• Urgent health or service notifications

• Follow-up care instructions
   

SMS consent is not shared with third parties or affiliates. You may opt out at any time by replying STOP to our messages. Standard message and data rates may apply.
 

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

• Licensed medical professionals providing your care

• Authorized administrative staff

• Third-party service providers strictly for the purpose of operating our services (e.g., appointment scheduling software)
   

All parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
 

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for SMS communications at any time
   

7. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:
RapidEMC Solutions

1501 Forest Hill Blvd Suite 103

West Palm Beach, FL 33406

833 RAPID EMC
info@rapidemcsolutions.com